Legal
This policy explains how Keller Caretaking LLC collects, uses, and protects your personal information.
Effective date: May 13, 2026
This Privacy Policy describes how Keller Caretaking LLC collects, uses, stores, and protects personal information. By using our services or communicating with us, you agree to the terms outlined below.
Keller Caretaking LLC
930 S State St Unit #17, Harbor Springs, MI 49740
P.O. Box 504, Harbor Springs, MI 49740
Phone: (231) 526-8420
Email: office@kellercaretaking.com
We may collect personal information including your name, phone number, email address, mailing address, property address, and service history when you contact us, request a quote, or use our services.
When you provide your mobile phone number, we may send text messages related to your service requests, appointments, quotes, invoices, and customer support. Message frequency varies based on your service needs.
Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of text messages at any time by replying STOP to any message. You can also reply HELP for assistance, or contact us directly at (231) 526-8420 or office@kellercaretaking.com.
We use your information to respond to inquiries, prepare and deliver quotes, schedule and complete services, process payments, send appointment reminders, and provide customer support. We do not sell your personal information to third parties.
We store your information using secure, industry-standard systems with restricted access. We use encrypted communication where available and limit access to employees who need the information to perform their duties.
Limited information may be shared with trusted service providers such as payment processors, scheduling platforms, and our field-service management software, solely for operating our business and delivering services to you. We do not share information for marketing purposes without your consent.
You may request to review, update, or remove your personal information at any time by contacting us at office@kellercaretaking.com or (231) 526-8420. We will respond to reasonable requests in a timely manner.
If you have questions about this Privacy Policy or how your information is handled, please contact us at office@kellercaretaking.com or (231) 526-8420.